How do I return an item?

Order Exchanges and Returns Policy


Exchanges:
Unused bedding can be exchanged in its original condition within 30 days of purchase. For items of lesser value than the original purchase, a credit will be issued for the difference, or a refund can be given minus a 20% restocking fee of the original item. The credit will be valid for one year from the date of issue. For items of equal of greater value than the original purchase, the Restocking Fee will be waived. All returned items must pass a manufacturing inspection before an exchange can be processed, as we cannot accept returns of used bedding.
Used or washed bedding
 cannot be exchanged or returned.
No Items can be exchanged or returned after 30 days of purchase.


Returns:
Unused bedding can be exchanged in its original condition within 30 days of purchase. A credit will be issued for the full purchase price, or a refund can be issued minus a 20% Restocking Fee of the original item. The credit will be valid for one year from the date of issue. All returned items must pass a manufacturing inspection before a refund or credit can be issued, as we cannot accept returns of used bedding.
The customer is responsible for the costs of shipping for returns. Please allow 2-5 business days for the processing of refunds.
All refunds will be issued by the method they were received. For orders placed by credit card or PayPal, please allow 2-5 business days for funds to return to your account, as processing time may vary by financial institution. Orders paid by cash or check will receive a check sent via USPS.